Technical Operations Contractor II

Summary:

The Associate, Technical Operations role within Global Clinical Supply (GCS) supports the planning, execution, and continuous improvement of equipment and facility-related initiatives across Clinical Supply Operations (CSO). This position plays a critical role in enabling compliant, efficient clinical supply manufacturing by managing equipment lifecycles, supporting infrastructure modernization projects, and partnering cross‑functionally to resolve technical issues. The role operates in a hybrid environment and collaborates with global stakeholders to ensure inspection readiness and operational excellence.

Responsibilities:

• Manage and track Clinical Supply Operations (CSO) equipment across global sites.
• Support qualification, installation, release, and decommissioning of equipment.
• Assist with equipment- and facility-related projects to establish, upgrade, and modernize CSO facilities.
• Support resolution of recurring equipment and facility issues and deficiencies.
• Partner with business areas on process development to enable effective equipment use.
• Collaborate on the development of Preventative Maintenance plans for new equipment and facilities.
• Support Permanent Inspection Readiness and Continuous Improvement initiatives, escalating site inconsistencies as needed.
• Participate in and support cross-functional investigations, including recurring issues and associated CAPAs.

Education:

• Minimum: Associate degree in engineering, scientific, or related field.
• Preferred: Bachelor’s degree in engineering, scientific, or related field.

Experience:

Minimum of 5 years of experience in an engineering and/or operations role within the pharmaceutical industry.

Experience with pharmaceutical packaging, including:

• Primary packaging of solid dosage forms
• Secondary packaging of vaccines/biologics
• Medical devices
• Demonstrated experience with change management, investigations, and root cause analysis.

Additional Information:

• Strong compliance mindset with working knowledge of cGMP, including FDA and EMEA requirements.
• Ability to work effectively across organizational boundaries and build strong collaborative relationships.
• Excellent written and verbal communication skills.

Preferred Qualifications:

• Project management certification (PMP, CAPM).
• Experience with Operational Excellence methodologies such as Six Sigma and Lean.
• Experience with SAP or other production software.
• Hybrid role with three (3) days onsite.
• Flexible schedule with core working hours from 9:00 a.m. – 3:00 p.m. EST.
• Open to candidates based in West Point, PA or Rahway, NJ.