Documentation Specialist I

Merck is seeking a detail-oriented Document Management Assistant to join a Center of Excellence team supporting document and records management activities across the Elkton, Virginia site. This role plays a key part in maintaining the integrity, accessibility, and compliance of both electronic and physical records used by site personnel and functional teams.

This position is ideal for someone who enjoys working with documentation, organizing information, managing records, and ensuring data accuracy. The successful candidate will thrive in a structured environment where attention to detail, organization, and consistency are critical.

Key Responsibilities

• Handle paper and electronic documents in accordance with established procedures.
• Edit, route, publish, scan, review, catalog, classify, and store documents.
• Maintain documentation within Merck-supported Electronic Document Management Systems (EDMS) and physical document repositories.
• Apply records retention policies and procedures to site documentation.
• Accurately enter and maintain data within document management systems.
• Generate documentation-related reports and metrics.
• Retrieve, file, and organize documents and records as requested by site personnel.
• Manage document pickup and delivery activities throughout the facility.
• Support ongoing document-control and records-management projects.
• Ensure documentation remains organized, accessible, accurate, and audit-ready.

Required Qualifications

• Associate's or Bachelor's degree in Business, Communications, Computer Science, Library Science, or a related field, or 2+ years of relevant work experience.
• Proficiency with Microsoft Office, particularly:Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Strong verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong organizational and recordkeeping skills.

Preferred Qualifications

• Experience working with Electronic Document Management Systems (EDMS).
• Experience with document control, records management, or document repositories.
• Proficiency with Microsoft SharePoint.
• Experience with database entry and information retrieval.
• Advanced Microsoft Word skills.
• Technical writing or documentation experience.
• Strong analytical and critical-thinking abilities.
• Experience maintaining both physical and electronic records.
• Familiarity with records retention practices and document lifecycle management.

What We're Looking For

• Exceptional attention to detail
• Strong organizational abilities
• High level of accuracy and accountability
• Ability to work independently and as part of a team
• Comfort working with large volumes of documentation
• Strong data-entry and information-management skills
• Professional communication and customer-service mindset
• Ability to learn and navigate multiple systems

Work Environment
This position supports both electronic and physical document management activities. Responsibilities may include scanning and indexing records, organizing files, maintaining repositories, retrieving documents, inventorying records, updating tracking systems, and supporting documentation requests from employees across the site.

Why Consider This Opportunity?
Gain experience with a global pharmaceutical leader.
Work in a highly structured, compliance-focused environment.
Develop expertise in document control, records management, and information governance.
Opportunity to work alongside cross-functional teams supporting critical site operations.
Potential for assignment extension based on business needs and performance.