Clinical Trials Payment Coordinator/Site Payment Coordinator

The Clinical Trials Payment Coordinator manages end-to-end clinical site payment processes, including configuring payment templates, setting up vendors and sites, loading and validating data, and processing or approving invoices. This role ensures accuracy, compliance, and timeliness in all payment-related activities, leveraging Excel for reconciliation and Teams for collaboration. The coordinator plays a key role in resolving discrepancies, supporting payment migrations, and maintaining smooth operations across multiple payment systems.

Responsibilities

• Support clinical payment system migration and assist with payment approval backlogs
• Configure payment templates in accordance with site budgets
• Set up vendor and site profiles in payment systems
• Load and verify payment data across various systems
• Review and perform quality checks on historical payment records
• Perform data entry and documentation validation
• Ensure accuracy and compliance of all payment and financial information
• Process, track, and approve site payment invoices
• Reconcile payment data to ensure consistency and accuracy
• Utilize Excel for data analysis and management
• Use Microsoft Teams (or similar platforms) for cross-functional communication and coordination
• Support US and global site payment activities
• Identify and resolve payment discrepancies or data issues
• Adhere to detailed payment processes and applicable regulations
• Manage multiple tasks and deadlines in a fast-paced environment
• Maintain organized payment data, files, and documentation
• Communicate effectively with internal teams and external stakeholders

Education

• Minimum: High School Diploma with 1–3 years of clinical trial site payment experience
• Preferred: BS/BA or Master’s degree with 0–3 years of clinical trial site payment experience

Experience & Requirements

• 1–3 years of experience in clinical site payments
• Proven ability to configure payment templates and load information into payment systems
• Strong proficiency in Excel for data manipulation and analysis
• Proficiency with Teams or other collaboration tools
• Deep understanding of clinical site payment processes and regulations
• Experience supporting payment activities for US and international sites
• Ability to manage multiple payment systems and prioritize effectively
• Skilled in processing, tracking, and approving payment invoices
• Strong problem-solving and issue-resolution skills
• Excellent written and verbal communication abilities
• Highly organized with attention to accuracy and detail

Nice to Have

• Experience with Suvoda or Greenphire eClinical GPS software systems

Personality Fit

• Strong interpersonal and communication skills
• Eager to learn and collaborate across teams
• Detail-oriented, adaptive, and flexible
• Trustworthy and dependable

Additional Information

• Work Arrangement: 100% Remote
• Open Positions: 4
• Location Preference: East Coast candidates preferred
• Contract Duration: 6 months, with the potential to extend an additional 6 months